Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Custom or personalized orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Privacy policy

Last Updated: June 23, 2024

At Mammoth Leather Goods, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide when you visit our Etsy shop, https://www.etsy.com/shop/MammothLeatherGoods, and interact with our services.

1. Information We Collect
We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, shipping address, and payment information.
Order Details: Information about the products you purchase, such as product type, customization details, and order history.
Communication Data: Records of your interactions with us, including any messages or feedback you provide.
Technical Data: Information about your device and usage of our website, including IP address, browser type, and browsing behavior.

2. How We Use Your Information
We use your information to:

Process Orders: Manage and fulfill your orders, including shipping and delivery.
Personalize Products: Customize products according to your preferences and specifications.
Improve Services: Enhance our website and services based on your feedback and usage.
Communication: Respond to your inquiries, provide customer support, and send updates related to your orders.
Marketing: With your consent, send promotional materials, offers, and newsletters.

3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. These measures include secure servers, encrypted transactions, and restricted access to your information by authorized personnel only.

4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to provide our services, such as:

Service Providers: Third-party companies that assist in processing orders, payments, and deliveries.
Legal Requirements: When required by law to comply with legal processes or to protect our rights.

5. Your Rights
You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Correct any inaccuracies in your personal information.
Deletion: Request the deletion of your personal information.
Opt-Out: Unsubscribe from our marketing communications.

6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files that are stored on your device and help us understand how you use our site. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Mammoth Leather Goods
Email: [mammothleathergoods@gmail.com]

By using our website and services, you consent to this Privacy Policy.